Total peace of mind
Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and Vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design a managed services technology plan that aligns with your long-term business goals.
We become an extension of your business, and true partner. Because our service plans are based on a flat monthly fee allowing you the ability to budget your IT costs annually. This fuels our commitment to continuously identify and deliver solutions that improve your efficiency and reduce downtime – as a true partner should.
We provide all of the benefits of an internal IT Department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimising their occurrence, and any unforeseen issues are dealt with as a top priority.
Regardless if your business is home based or a corporate office, we work with you to provide you the peace of mind of a reliable IT system to drive your business forward. Let us remove the stress and complexity of IT technology, the constant worry about updates, system downtime and viruses, so that you can focus on your business.
Business networks are growing in size and complexity, which makes them increasingly difficult to manage. Whether you're setting up a new network, have multiple sites that need to connect to a single network or want help managing your existing network and its services, we've got your back. Maintenance support includes repairs, upgrades, equipment replacement, adjusting configuration parameters and more.
Extend Your Team With Cybersecurity Experts.
Leverage the power of Managed Security Services for continual threat monitoring and customized guidance 24/7. Work closely with your designated Service Manager and analyst team
Utilising Microwins' professional managed services tools, systems and ITIL frameworks our Service Desk track and manage all service requests and incidents. This ensures the highest standard of service for you. In addition we track and manage all system configurations related to your site which ensures consistency of service outcomes and prevents unnecessary downtime.
Your backup users can perform: 1). Local backup for daily fast restore; 2). Cloud backup for disaster recovery. Best of both worlds!
Our Managed Workstations service is designed to keep your PCs and laptops healthy so you can concentrate on growing your business. This service consists of three areas: Monitoring, Maintenance and Support.
Managing the implementation of large scale IT projects is easier with an experienced and qualified project manager to oversee an on-time and on-budget implementation.